System Monitoring & Cyber Security Service

  • Network Device Monitoring and Notifications via email/call from Service Manager.
  • Cyber Security via Cisco Unbrella.
“Never Pay Another Service Call” Maintenance Plan

  • Network Monitoring and Cyber Security.
  • 2 – Annual On-site System Health Checkups, including all system updates.
  • 10% Discounts on new Product and New Service.
  • “Coming Back to Town” Check Up (up to 2 visits per year).
  • Never pay for service work on existing equipment, replacement, repair or firmware updates/ (Out of warranty equipment costs additional).
Concierge Service

  • Cyber Security and Network Monitoring.
  • Never pay for a service call Maintenance Plan.
  • Monitor Zigbee Devices.
  • 24 Hour Guaranteed Major Systems Resolution (Monday-Saturday).
  • Loaner equip (if needed).
  • “Coming Back to Town” Check Up (up to 5 visits per year).
  • Liaison to TV and Internet service providers: Cox/DTV/Dish/Century Link (must add DVAV to service access).
  • Monthly checkup, including all system updates.
  • Security Monitoring (if contractually possible).

 

View our warranty information.

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